Legal & Documentation

Privacy · Terms · Docs

Everything you need to understand how XogiPOS works, what we collect, and your rights as a user.

Effective March 2026 Xogitech · Nigeria hey@xogitech.org
Important: By installing or using XogiPOS, you confirm that you have read, understood, and accept all terms in this agreement. If you do not agree, do not install or use this software.

1 License Grant

Xogitech ("the Company") grants you a non-exclusive, non-transferable, limited license to install and use XogiPOS ("the Software") solely for your internal business operations, subject to the terms of this agreement.

This license is granted per store or business entity. Use across multiple businesses or resale of this software requires a separate written agreement with Xogitech.

2 Permitted Use

You may:

  • Install and use the Software on devices owned or controlled by your business
  • Make a single backup copy for archival purposes
  • Use the Software for point-of-sale, inventory, and related business operations

3 Restrictions

You may not:

  • Copy, modify, distribute, sell, or sublicense the Software or any part of it
  • Reverse engineer, decompile, or disassemble the Software
  • Remove or alter any proprietary notices or labels on the Software
  • Use the Software for any unlawful purpose or in violation of any applicable law
  • Share your license credentials with third parties outside your organisation

4 Updates & Upgrades

The Software may periodically check for available updates from Xogitech servers. Update checks may transmit your current software version and device platform. Installation of updates is at your discretion unless a security patch is deemed critical.

5 Subscription & License Expiry

Access to certain features is subject to an active subscription or license plan. Upon expiry, core functionality may be restricted until the license is renewed. Xogitech will make reasonable efforts to notify you before expiry. No refunds are issued for unused periods unless otherwise agreed in writing.

6 Intellectual Property

The Software, including all source code, design, graphics, and documentation, is the exclusive intellectual property of Xogitech. This agreement does not transfer any ownership rights to you. All rights not expressly granted herein are reserved by Xogitech.

7 Disclaimer of Warranties

The Software is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Xogitech does not warrant that the Software will be error-free or uninterrupted.

8 Limitation of Liability

To the maximum extent permitted by applicable law, Xogitech shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Software, including but not limited to loss of business data, loss of revenue, or business interruption.

9 Termination

This license is effective until terminated. It will terminate automatically if you fail to comply with any term of this agreement. Upon termination, you must destroy all copies of the Software in your possession. Sections relating to intellectual property, disclaimers, and limitations of liability survive termination.

10 Governing Law

This agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under this agreement shall be subject to the exclusive jurisdiction of the courts of Nigeria.

11 Contact

For questions, support, or concerns regarding this agreement:

  • Email: hey@xogitech.org
  • Website: xogitech.org

1 What We Collect

Error Reports
User/account ID, action or screen where the error occurred, error description, HTTP status code, timestamp, store name.
Business Data
Transactions, inventory, and product information stored locally and synced to our servers for backup and multi-device access.
Product Catalogue
Non-sensitive product names, categories, and descriptions may contribute to our shared catalogue for auto-complete suggestions.
Update Checks
Current software version and device platform, used only to determine whether an update is available.

2 What We Never Collect

Payment Data: XogiPOS does not store, transmit, or log payment card numbers, bank account details, PINs, or any financial credentials. All payment processing is handled locally or through your designated payment provider. We never have access to your customers' payment information.

  • Pricing, cost price, and store-specific financial data are never shared outside your account
  • Only non-critical, non-identifying product details may contribute to the shared catalogue
  • We do not sell, share with advertisers, or disclose your data to third parties except as required by law

3 How We Use Your Data

All data collected is used exclusively for:

  • Service delivery and keeping your account functional
  • Backup and data recovery in the event of device loss or failure
  • Technical support and diagnosing reported issues
  • Product improvement and platform-wide catalogue suggestions

4 Your Rights

  • Request removal of specific product catalogue entries contributed by your account
  • Contact us at any time to ask what data we hold about your business
  • Request account and data deletion by emailing hey@xogitech.org

5 Security Notice

⚠ Support Notice: Our support staff will never ask for your password, PIN, or any sensitive credentials — by phone, email, or any other channel. If anyone claiming to represent Xogitech requests this information, please refuse and report it immediately to support@xogitech.org.

Guides, references, and resources to help you get the most out of XogiPOS.

Need help? Our support team is available via email at hey@xogitech.org. Include your store name and software version (found in Settings → About) for faster assistance.